Privacy Policy

Introduction

Welcome to Video Claw. We built Video Claw to help people search, trace, and learn from long videos more efficiently. This policy explains what information we collect, how we use it, and how we protect it when you use our website and product.

Information We Collect

We may collect the following categories of information:

1. Account Information

   • If you create an account, we may collect your name, email address, and the basic profile data needed to provide access.

2. Usage Data

   • We may collect information about how you use Video Claw, including which pages or product areas you access and how you interact with transcript search or chat features.

3. Video and Transcript Data

   • When you submit a public video link, we may process the link, transcript, and related metadata in order to provide search, timestamp matching, and AI-assisted learning features.

4. Device and Browser Data

   • We may collect device type, browser type, operating system, and similar technical information to improve reliability and compatibility.

5. Cookies and Analytics

   • We may use cookies or similar technologies to remember preferences, understand usage patterns, and improve the service.

How We Use Information

We use the information we collect to:

• operate and improve Video Claw
• provide transcript search, timestamp navigation, and AI follow-up features
• maintain product security and reliability
• understand product usage and improve the learning experience
• communicate with you about support or service updates

Information Sharing

We do not sell your personal information. We may share information only in limited cases, including:

• with service providers who help us run the product or infrastructure
• when required by law or to respond to lawful requests
• when necessary to protect the rights, safety, or security of Video Claw, our users, or others

Data Retention and Security

We use reasonable technical and organizational measures to protect information processed through Video Claw. No internet service is perfectly secure, but we work to reduce risk and limit unnecessary access to sensitive data.

We retain information only for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

Depending on your use of the service and applicable law, you may be able to request access, correction, or deletion of certain personal information. You can contact us using the address below for privacy-related questions.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date on this page. Your continued use of Video Claw after changes take effect means the updated policy will govern future use.

Contact Us

If you have questions about this policy or about how Video Claw handles data, contact us at:

Website: video-claw.cloud Email: support@video-claw.cloud